How do I place an order?

Browse products, choose the pack size (for example 200 g, 500 g, 1 kg or 2 kg), add it to the cart, then checkout with your district, thana and phone number.

What payment methods do you accept?

Cash on Delivery, bKash and Nagad. Card and online gateway payments are on the way.

How long does delivery take?

Dhaka city: usually within 24 hours, with an express same-day option. Outside Dhaka: 48–72 hours.

What is the delivery charge?

Inside Dhaka the standard charge steps down with your order value: TK 80 below TK 1,500, TK 60 from TK 1,500, TK 50 from TK 2,000, free from TK 3,000. Outside Dhaka the fixed charge for your area applies — typically TK 100 in Dhaka division districts and TK 150 or more elsewhere — with no value discount. The exact charge for your thana appears at checkout.

Is there free delivery?

Yes—inside Dhaka, orders of TK 3,000 or more get free standard delivery, and the charge steps down as the order grows: TK 80 below TK 1,500, TK 60 from TK 1,500, TK 50 from TK 2,000, free from TK 3,000. Outside Dhaka there is no free-delivery tier; your area charge stays the same whatever the order size. Express orders still carry the flat TK 200.

What does express / emergency delivery cost?

Same-day express delivery inside Dhaka is a flat TK 200 on every order, whatever its size. The order-value tiers apply to standard delivery only.

How can I track my order?

Use the Track Order page with your order number, or open the tracking link from the confirmation SMS, email, or your account dashboard.

Can I change my address or cancel an order?

Yes, as long as the order has not been dispatched. Call the hotline or message us on WhatsApp and we will update it for you.

Are the products pure?

Every product is sourced from verified producers and checked before packing. If you find any issue, report it within 48 hours and we replace or refund it.